Google says it accidentally deleted Maps Timeline for some users: Here’s how to get it back | Technology News
A few months ago, Google changed the way the Timeline feature worked in Google Maps, giving users the option to save their location history on the device itself or on an encrypted cloud backup.
However, earlier this month, some users complained that their Timeline data had disappeared in thin air. Following this, Google has now reportedly acknowledged the issue and sent an email to affected users confirming the same.
According to a report by Android Authority citing Reddit user sweepernosweeping, the email sent by Google says it “experienced a technical issue that caused the deletion of Timeline data for some people.” The user also said that they had lost their Timeline data for the last two weeks.
How to restore lost Google Maps Timeline?
Google says that impacted users can try restoring their Timeline data from the cloud backup. To do so, update Google Maps to the latest version and open it.
Now, tap on your profile picture from the top right corner and click on the option named ‘Your Timeline’. On the screen that appears, tap on the cloud icon that appears on the top of the screen and choose a backup to import your data. In case you don’t have any backup, unfortunately, there is no way to recover your lost timeline data.
While several users claimed that they were able to restore their Timeline data from the cloud backup, others said that the backup was either incomplete or that they had no backup at all. Also, we recommend users to backup their Google Maps Timeline to the cloud as the option isn’t enabled by default.
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